Avery
County
Department of
Social Services
175 Linville
Street
Newland, NC
28657
Telephone (828)
733-8230
Fax (828)
733-8245
Barbara
Jones, Director
 
April
1, 2020
Avery County DSS COVID 19
Response:
SEE BELOW HOW TO APPLY FOR SERVICES
FOOD AND NUTRITION SERVICES
You can apply for Food and Nutrition Benefits via:
Online @ https://epass.nc.gov/CitizenPortal/application.do
By picking up/dropping off a paper application at
the office (drop box located at the front doors available 24 hours)
By mail to 175 Linville St. Newland, NC 28657
By fax @ 828-733-8245
By email @ alesia.calloway@averycountync.gov
*Clients can request an application be sent to them
by calling 828-733-8230 or
emailing alesia.calloway@averycountync.gov.
Clients may also print a paper application at: https://files.nc.gov/ncdhhs/dss-8207-ia.pdf.
MEDICAID
You can apply for Medicaid benefits via:
Online @ https://epass.nc.gov/CitizenPortal/application.do
By picking up/dropping off a paper application at
the office (drop box located at the front doors available 24 hours)
By mail to 175 Linville St. Newland, NC 28657
By fax @ 828-733-8245
By email @ andrea.young@averycountync.gov
*Clients can request an application be sent to them
by calling 828-733-8251 or emailing andrea.young@averycountync.gov
Child Support:
For ALL child support questions you may contact
Nicole Witz at 828-733-8281 or Customer Service at 1-800-992-9457.
Child Support Applications may be obtained by any of
the following options:
• By picking up/dropping off a paper application
at the office (drop box located at the front doors available 24 hours)
• www.ncchildsupport.com
• Call 828-733-8281 for an application to be
mailed to you
• Request an application by emailing nicole.witz@averycountync.gov
DAYCARE:
YOU CAN APPLY FOR BENEFITS VIA:
By picking up/dropping off a paper application at
the office (drop box located at the front doors available 24 hours)
By mail to 175 Linville St. Newland, NC 28657
By fax @ 828-733-8245
March
23, 2020
EFFCTIVE
IMMEDIATELY Avery County DSS will be closed to the public, however,
applications are available in the Main Hallway for programs; a DROP BOX
will be available to return applications/verifications to the agency;
Interviews will be conducted by telephone with a signed application. You
may also apply online for Medicaid and Food & Nutrition benefits at
https://epass.nc.gov/CitizenPortal/application.do
Our
main # is 733-8230. If you would like an application mailed to you, we
will be happy to do so. Thank you for your understanding during this time
while we try to protect our staff and our citizens of Avery County.
OUR MISSION:
The mission of Avery
County Department of Social Services is to be an advocate for and
protector of the young, disabled, and aged citizens of Avery County.
To be an agency that works as a team to administer services and public
assistance programs in an efficient, timely, consistent, and professional
manner.
Avery County DSS
Board Meetings are held the second Monday of each Month at 4:00 PM in the
Commissioner's Board Room in the Avery County Administrative Building at
175 Linville Street, Newland NC.
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